Privacy Policy

Privacy Policy

Last updated: February 24, 2025

This Privacy Policy describes how Smygxw USA, LLC (hereinafter referred to as the "Website," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our services, make purchases at www.smygxw.top (hereinafter referred to as the "Website"), or otherwise communicate with us regarding the Website (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether a customer, a Website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we have collected your personal information from various sources over the past 12 months, as detailed below. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our website and how you use our Services. When we use the term "personal information," we mean information that can identify, relate to, describe, or be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit directly to us through our Services may include:

Contact Information, including your name, address, phone number, and email address.

Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account Information, including your username, password, security questions, and other information used for account security purposes. Shopping information includes items you viewed, added to your shopping cart, items saved to your account (such as points, reviews, recommendations, or gift cards), or items purchased.

Saved loyalty points/product reviews/recommendations/gift cards

Customer support information, including information you choose to include in your communications with us, such as when sending messages through the Services.

Certain features of the Services may require you to provide us with certain personal information directly. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, your network connection information, your IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our website and Services, such as Shopify. Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your order, and provide you with the products or services you requested, thereby fulfilling our contract with you.

When you visit our website, open or click on an email we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies (e.g., pixels, web beacons, software development kits, third-party libraries, and cookies).

Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the "Third-Party Websites and Links" section below.

How We Use Your Personal Information

Provide products and services. We use your personal information to provide you with services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating any returns and exchanges, and other features and functionality related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In such cases, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and displaying advertisements for our products or services to you. This may include using your personal information to better tailor our services and advertising on our website and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate, or respond to potentially fraudulent, illegal, or malicious activity. If you choose to use the Service and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, please contact us immediately.

Communication with You and Service Improvement. We use your personal information to provide you with customer support and improve our Service. This is in our legitimate interest so that we can respond to your needs promptly, provide you with effective service, and maintain our business relationship with you.

Cookies. Like many websites, we use cookies on our website. For specific information about the cookies we use to support stores through Shopify, please see https://www.shopify.com/legal/cookies. We use cookies to support and improve our website and services (including remembering your actions and preferences), run analytics, and better understand how users interact with the services (for our legitimate interest in administering, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our website to better tailor services, products, and advertising on our website and other websites.

We use cookies to keep track of the items in your shopping cart, including when you abandon your shopping cart. This information may be used to determine when to send you shopping cart reminders via text message, if you have opted in to receive such text messages.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause parts of the services (including certain features and functionality) to not function properly or become unavailable. Additionally, blocking cookies may not completely prevent us from sharing information with third parties (such as our advertising partners).

Please note that while your browser may allow you to send a "Do Not Track" signal, like many websites, our website is not designed to respond to such signals. For more information about "Do Not Track" signals, please visit http://www.allaboutdnt.com/.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legal purposes, and other reasons governed by this Privacy Policy. These circumstances may include:

With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

Sharing information with business and marketing partners, including Shopify, to provide you with services and advertising. For example, we use Shopify to power personalized advertising on third-party services. Our business and marketing partners will use your information in accordance with their respective privacy statements.

When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.

With our affiliates or other entities within our corporate group for our legitimate interest in successfully operating our business.

In connection with business transactions such as mergers or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Service, our rights, and the rights of our users or others. In the preceding 12 months, we disclosed the following categories of Personal Information and Sensitive Personal Information about our users for the purposes described above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Category Recipient Category

Identifiers, such as basic contact information and certain order and account information

Personal Information categories listed in the California Customer Records statute, such as basic contact information and certain order and account information

Commercial information, such as order information, purchase information, and customer support information

Internet or other similar network activity, such as usage data

Geolocation data, such as location determined by IP address or other technical measures

Vendors and third parties who provide services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

Business and marketing partners

Affiliates

If you opt in to a text messaging campaign, we will not share or sell your phone number to third parties for purposes unrelated to providing the campaign service. However, we may share your SMS opt-in data and consent status with third parties who help us provide SMS services, including but not limited to:

Messaging platform providers

Phone carriers and mobile service providers

Other vendors that assist with SMS messaging

These third parties are contractually obligated to protect your data and cannot use it for marketing purposes outside of the specific services we authorize.

We will not use or disclose sensitive personal information without your consent or to infer your characteristics.

Third-Party Websites and Links

Our website may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not owned or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information on such websites. Information you provide in public or semi-public spaces (including information you share on third-party social networking platforms) may also be viewed by other users of the Services and/or users of these third-party platforms, and neither we nor third parties may restrict the use of such information. Our inclusion of such links does not imply our endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from any children. If you are a parent or guardian of a child who has provided us with their personal information, you may request that that information be deleted by contacting us using the contact information listed below.

As of the effective date of this Privacy Policy, we have no actual knowledge that we have "shared" or "sold" (as those terms are defined in applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. Furthermore, any information you send to us may be vulnerable during transmission. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and in certain circumstances, we may deny your request as permitted by law.

Right to Access/Knowledge: You have the right to request access to the personal information we hold about you, including details about how we use and share your information. Right to Deletion: You have the right to request that we delete the personal information we hold about you.

Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.

Right to Portability: Under certain circumstances and subject to certain exceptions, you have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.

Restriction of Processing: You may have the right to request that we stop or restrict our processing of your personal information.

Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.

Appeal: If we refuse to process your request, you have the right to appeal our decision. You may do so by replying directly to our notice of refusal.

Manage Communication Preferences: We may send you promotional emails, and you can opt out of receiving these at any time by using the unsubscribe option displayed in the emails we send you. Even if you opt out, we may still send you non-promotional emails, such as emails about your account or orders you have placed.

You can exercise any of these rights at the locations indicated on our website or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights. Before we can substantively respond to your request, we may need to collect information from you to verify your identity, such as your email address or account information. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof of your authorization to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request promptly, as required by applicable law.

We use Shopify's advertising services (such as Shopify Audiences) to personalize the ads you see on third-party websites. To opt out of personalized ads on third-party services supported by Shopify, visit https://privacy.shopify.com/en.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact information provided below. If you are not satisfied with our response to your complaint, you may have the right to appeal our decision by contacting us using the contact information provided below, or to lodge a complaint with your local data protection authority (depending on where you live).

International Users

Please note that we may transfer, store, and process your personal information outside of your country of residence. Your personal information may also be processed by staff and third-party service providers and partners in those countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant UK authorities, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call or email us at Support@smygxw.top or contact us at:

11408 Whittier Blvd, Whittier, CA 90601, US